• On Your Schedule

    Don't wait to make your data available to your IVR. data uploaded becomes immediately available with no involvement from incontact
  • Protected from Prying Eyes

    Your data is encrypted and isolated from all other data in the system, ensuring that confidential information will not be exposed.
  • Tools You Know

    Data is uploaded using Excel spreadsheets making it easy and familiar to prepare your data.

    Simple to Use

    Our advanced tools make it simple to configure and upload your data, usually without any IT involvment.

Welcome to Custom Data Upload

inContact's Custom Data Upload provides management tools for creating, uploading and updating information, which can be used to extend the inContact platform with user specific data. The best part is that, once configured, you won't need to have anyone else involved.


Safe and Secure

Your data is stored separately from all other data, and everything is encrypted in the database, and communicated over secure channels for maximum protection.

On Demand

Changes happen. Don't wait for someone else to update your data on their schedule. Do it yourself when it makes sense for your business needs.

Instantly Available

Once configured, changes to your data are instantly available to your calling applications immediately after the upload completes successfully.

User Friendly

Our tools are powerful and easy to use. Data is uploaded in Excel format and can be configured, modified and queried using our management studio.